Refund & Return Policy

Refund & Return Policy

Last updated: February 24, 2026

At Idriss.shop, we take pride in the quality of our wall art. If you are not completely satisfied with your purchase, we are here to help.

1. Return Period

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment (PayPal).

• You will receive the credit within 5 to 10 business days, depending on your bank or card issuer's policies.

3. Damaged or Defective Items

If your wall art arrives damaged or with a printing defect:

• Please contact us within 48 hours of delivery at support@idriss.shop.

• Attach photos of the damage and the packaging.

• We will send a replacement at no extra cost to you or offer a full refund.

4. Non-Returnable Items

• Customized Prints: Art pieces that were custom-made or personalized specifically for you cannot be returned unless they arrive damaged.

• Gift Cards: Any digital gift cards purchased are non-refundable.

5. Shipping Costs for Returns

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• If the return is due to our error (wrong item or damaged product), Idriss.shop will cover all shipping costs for the replacement.

6. Contact Us

For any questions regarding returns or refunds, please reach out to our support team:

• Email: support@idriss.shop

• Address: 30 N Gould St Ste R Sheridan, WY 82801